Operations leadership · Digital transformation · AI product delivery

I turn operating problems into working digital products.

I’m Sandip Nandi, GM Operations and Digital Transformation Officer at RK Group. I combine more than 25 years of business leadership with hands-on application building.

8 featured products13 NXT app families11 connected RK apps
Sandip Nandi in a professional office setting
Building at the intersection of operations and technology
Scroll to explore ↓

About Sandip

Business context first. Technology that people can actually use.

At RK Group, I lead operations while designing the systems that connect passenger service, train teams, kitchens, customer care, finance and management.

My process begins in the field: understand the decision, map the workflow, identify the data, build the product, test it with users and improve adoption.

01

Operational depth

Retail, omnichannel, service delivery, railway catering and hospitality operations.

02

Product ownership

From requirements and UX to application logic, deployment and ongoing improvement.

03

Transformation leadership

Tools designed around the people who run the business and the leaders who make decisions.

CAREER EXPOSURE
RK GroupSpencer’s RetailFuture Retail / eZoneSamsungLGLexmarkTech-Com

Selected work

Eight products. One approach: make complex work easier.

Every case study uses a real product view. Public applications open directly. Private builds are clearly identified.

01 · Hospitality operations

NXT Hospitality

A secure, multi-outlet operating platform that gives leadership one view across 24 outlets and 13 connected app families.

  • Executive dashboard covering revenue, margin, guest, people and risk
  • App catalogue spanning restaurant operations, HR, supply chain, finance, audit and transformation
  • Role-based permissions and Sandip Nandi’s central super-admin workspace
Open NXT Hospitality ↗

Secure application. Visitors need an authorised NXT account.

02 · Railway catering intelligence

RK Mail Express DBMS

A live operating system for train-wise sales, gross profit, complaints, cash deposits, targets and management rankings.

  • Single-period and comparative analysis by date, train, manager and yard
  • Sales and GP achievement, complaints, deposits and performance buckets
  • Master data, controlled entry workflows, backup and role administration
Open RK DBMS ↗

The application includes a Super Admin Demo Login for portfolio viewing.

03 · Connected service ecosystem

RK Integrated Sales Order and CX

One suite connects passenger orders and feedback with train operations, customer care, kitchen supply, delivery, approvals and finance.

  • Eleven applications available from one live ecosystem page
  • Passenger, rake manager, customer-care and base-kitchen journeys
  • Partner, delivery, QR, admin, central-command and CFO workflows
Open the complete ecosystem ↗

04 · Consumer pet technology

PawQi

A live pet-parenting platform that keeps records, routines, reminders, care discovery and trusted knowledge together.

  • Public discovery site plus web and mobile product journeys
  • Pet profiles, health records, routines and reminder workflows
  • Ask Shiro assistant and service discovery experience
Visit PawQi ↗

More products and websites

From workforce readiness to wellness and livelihoods

RK Onboarding Suite
RK Group

Onboarding and Training

Mobile-first staff registration, approvals, posting, communication, verification and role-based learning.

View source repository ↗
HOSH wellness commerce landing page
Wellness commerce

HOSH

A premium editorial commerce concept with wellness discovery, product storytelling and guided journeys.

Hiriyo AI career copilot dashboard
AI career technology

Hiriyo

A working career copilot for profiles, CV creation, job matching, applications, replies and interviews.

BCCM RozgarMela skills-to-livelihood prototype
Skills and livelihoods

BCCM / RozgarMela

A connected concept for programmes, jobs, learning, employers, Mitra support and a verified career passport.

What I bring

One leader across business, product and delivery

Operations strategyWorkflow designAI-assisted developmentFirebaseFlutterWeb applicationsDashboardsGoogle Sheets systemsAdoption and change

Looking for transformation leadership that can move from boardroom intent to a working product?

Start a conversation
Open to transformation leadership, advisory and product collaboration

Start a conversation

Have an operating challenge that deserves a working digital solution?

Tell me what is slowing the business down. I bring together operational understanding, product thinking and hands-on AI-enabled delivery.

Expanded project view